6 years ago when my daughters joined Stirling Swimming it became obvious that the online presence of the club was very limited, the club had recently purchased a domain name and ventured online with a couple of pages. I offered my services to take on the role of webmaster on a voluntary basis, and over the last 6 years the provision has grown and become an integral and vital part of communication within the club. Over the next couple of weeks I will go through the various products we have used at the club, hopefully it will give you some inspiration.
Background
Stirling Swimming consists of 120+ age groups swimmers, 1 part time head coach, 9 part time coaches, a management committee of 8 permanent members and about 20 additional volunteers in various capacities.
The
key communication challenges faced by the club were:
1) General information about club including philosophy, procedures, training times, contact details and other general information about club and swimming.
2) Calendar of events with details on how to get to pools, who the event is for etc.
3) Change to training – pool closing, during holidays etc.
4) Competition entries
5) Call for volunteers to support club
6) Competition results and other news to membership
7) Management committee communication
The club trains at 4 different pools across the Stirling area and has a notice board at only one of these pools.
Though club tries hard to keep a database of email addresses from members this list is never 100% up to date.
The club is managed on a tight budget therefore any development of a website and future maintenance had to be done within the club by members of the club.
Initially a basic website was constructed, mainly focusing on 1) and 2) above, the development of this required specialist knowledge and maintenance relied on the webmaster (myself) so in order to give access for a wider group to update website and to allow this to happen in a user-friendly manner I started to look at Google products.
Google Blogger
The first new introduction was an integrated blog based on
Google Blogger
Using blogger combined with feedburner allows
a) a wider group access to updating the site, I provide them with an email address they can use for updating the site (a nice little feature of Blogger) so all it takes is the ability to send an email and the blog is updated
b) Feedburner allows us to set up regular newsletters, we have chosen a daily schedule, whereby every day at 5PM if there is a new entry in the blog an email with a short teaser will go out to the mailing list – this mailing list is maintained not by us but by the membership as they have to sign up for the email.
c) Blogger provides an easy interface for adding widgets and adding a couple of widgets to the blog gives the membership an easy way of navigating around the whole site. Such as Google Search with the choice of search for total Web/Linked from here/Blog
The blog and its associated features became an instant hit with parents signing up for updates allows us to post out changes to training plans etc knowing that an email will go out at 5PM to those who have signed up.
We also added an extra blog for the headcoach to allow her to communicate to the swimmers online.